Key Features of Monitoring Software

Development managers, product managers, and especially system administrators in operational teams must continuously evaluate and monitor system performance. Administrators need to ensure that infrastructure, applications, and services operate correctly, efficiently, and swiftly. Given the increasing diversity and number of technologies, this task is not feasible without appropriate tools. In the field of performance monitoring, some tools are specifically designed for particular areas. For instance, network monitoring tools focus on assessing network equipment performance, such as interface status, traffic rates, and more, while database monitoring tools concentrate on metrics like the number of connections, buffer statuses, response times, and so on. Typically, organizations use a variety of technologies and employ an array of different monitoring tools, enabling monitoring specialists to oversee system performance. The variety of tools and the relatively high number of technologies create challenges in system monitoring, leading system administrators to opt for comprehensive, scalable, adaptable tools that align with the organizational structure and offer support, development, and update capabilities.

General Functions Required in Comprehensive Monitoring Software:

• Providing the capability to monitor the performance of applications and online services
• Covering various technologies from infrastructure and hardware layers to business layers
• Allowing the setting of behavioral thresholds for performance metrics at different layers and configuring the type and method of notifications
• Offering appropriate visualizations and analyzing system behavior based on collected data
• Enabling early detection of errors and service failures before they negatively impact user satisfaction
• Examining system resource consumption and performance
• Facilitating data-driven analysis instead of relying on subjective opinions or experiential insights for better decision-making
• Assisting IT management in forecasting conditions and estimating future system resource needs
• Allowing monitoring and awareness of system status anytime and anywhere
• Helping to prevent business failures and potential financial losses

Technical and Key Features of Monitoring Software for Medium and Large Organization :

• Comprehensiveness: Ability to monitor various technologies on a single platform.
• Scalability: Capable of monitoring thousands of technologies for multiple users.
• Visualization: Assists in analyzing system behavior through various visualization methods, including the creation of different dashboards and business reports.
• Integration: Facilitates precise and easy analysis of system behavior by defining custom business-related metrics and events.
• Notifications: Supports receiving various types of notifications (audio, visual, SMS, email).
• Threshold Settings: Enables setting custom and smart thresholds using artificial intelligence.
• Big Data Infrastructure: Provides optimal access to all data over time in a big data storage and analysis platform.
• Organizational Structure Adaptation: Ensures all organizational units, from senior managers to administrators, can use the monitoring tool while maintaining departmental autonomy.
• Standard Interaction: Ensures secure and standard-compliant communication between the monitoring tool and other tools and technologies.
• Minimal Overhead: Designed to impose minimal overhead by adhering to the manufacturer’s standards and avoiding additional loads that could impact service performance.

Features of the Moein Monitoring Platform

In addition to the general features mentioned, the Moein Monitoring Platform is specifically designed for medium and large organizations. Beyond the features listed above, it offers the following advantages and features compared to foreign products:

• Ease of Purchase, Deployment, and Operation: Enables faster purchase, deployment, and operation compared to other tools for Iranian companies.
• Comprehensive Training: Includes structured and complete training on using the Moein platform for operational monitoring.
• Monitoring Expert Training: Allows for the training of an unlimited number of monitoring experts, alleviating concerns about staff turnover or shortages.
• Continuous Support and Responsiveness: Provides ongoing support and responsiveness to ensure full utilization of the tool.