Moein Platform Features

Key Performance Indicators (KPIs) Management

Ability to create custom KPIs for collecting metrics from the non-standard objects using standard interfaces such as SNMP, JMX, REST, Databases, etc.
Ability to define thresholds for KPIs such that a notification is created in the case of exceeding the thresholds
Ability to define time-based thresholds using date-partition capability
Ability to define thresholds for KPIs of an object type and apply it by the system to all instances of that object type

Default dashboard with the health/performance state of monitored objects
Ability to create custom dashboards
Ability to share customized dashboards
Support for rotating dashboards with customizable rotation interval
Ability to create and add chart widgets to dashboards (e.g., table, linear chart, labels, pie chart, and ...)

Ability to define and activate the event on any KPI of any object
Use the worst-case status of the events of an object as the health status of that object by default
Ability to make composite events in order to combine the events of an object
Possibility of using a composite event as the health status event of an object
Ability to display a tree of a composite event to view the status of the combined events in that event
Possibility of creating a composite event in order to combine the events and the health status of several objects that make up a system or service
Ability to find the root cause of an event using the composite event mechanism and its tree representation
Ability to view all reported events and explore and filter them
Ability to view all syslogs sent by objects and filter on them
Ability to view and process all SNMP Traps sent by objects
Ability to define events with various severity for received Traps

Ability to create reports based on various objects' information and KPIs over a specific period of time
Predefined reports generated from the health status and widely-monitored KPIs of objects
Ability to generate customized reports with various charts and widgets (such as table, graph, chart, etc)
Ability to schedule all the reports generation and send to different people via email
Ability to view reports on the webpage
Ability to export reports to the PDF, CSV, and JPEG format

Support for connecting to the 3rd party ticketing systems such as JIRA
Built-in ticketing system with the possibility of viewing all comments, edits, attribution to others, and so on
Ability to follow all the steps performed on the problem announced in the ticketing system

Bilingual: English and Persian
Modular and service-oriented Architecture
Web interface as the main user interface including all the capabilities of the product
Mobile interface (Android and IOS application) to view the status of monitored objects
Desktop interface (Windows and Linux application) for quick notification and access to events
Ability to search the entire system based on the object name and address
Auto-discovery of objects (tools and equipment) using a network address range
Object's availability-test based on types of access protocols
Customizable dashboards for monitoring Moein objects and their key performance indicators
Separate dashboard to trace Moein-related indicators such as the number of objects in the queue and ...
Ability to add desired form and information to the discovered instances of each object (e.g., a location which is more commonly known as Passive Inventory)

LDAP user authentication
User internal management when LDAP does not exist
Access management for granting the necessary permissions from the viewing level to edit and delete
Monitoring unit feature aimed at defining different roles for various types of working groups
Ability to define different groups of people to facilitate access and set up notifications